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SPOKEN ENGLISH AND BUSINESS COMMUNICATIONS
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Commercial laws and regulations –
20 hrs |
Extent of Coverage
To provide a hands on training for spoken
english and simple written communication.
The students will also be trained to
develop expertise on simple business
communication as well as use computers
for presenting simple reports.
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| Contents |
- English as a means of communication
- Basic rules – simple
sentences to meet basic needs
- Basics of grammar
- Use of most common words
in daily life
- Improving fluency in english
language
- One to one speech & group
speech- how to start and end
small talk – some do’s
and don’t’s
- Business communication
- Types of communication- written-
oral- gestures
- Planning a letter- starting-
middle- ending
- Different closures
Setting objects- developing
matter and ending with a conclusion
- Different types of letters-
complaint- sales-marketing-
meeting customer complaint-making
an enquiry- preparing a resume-
- Types of letters- personal,
official, demi official
- Use of computers in communication
- tools like ms office and power
point
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